okbaje believes that gambling should always be a form of entertainment — never a source of stress, debt, or harm. We provide every registered player with a comprehensive set of tools and resources to keep your experience safe, controlled, and enjoyable.
Our Commitment to You
If you feel that gambling is having a negative impact on your life, you can request a self-exclusion at any time. Once activated, your okbaje account will be suspended for the period you choose — ranging from 6 months to a permanent exclusion — and you will be unable to log in, deposit, or place wagers during that time.
okbaje allows you to set daily, weekly, or monthly deposit limits on your account. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. You can apply a deposit limit at any time via your account settings, and reductions take effect immediately. Increases to your limit require a 7-day cooling-off period.
Need a short break from the platform? okbaje's time-out feature lets you pause your account for a defined period — 24 hours, 7 days, or 30 days. During a time-out, your account remains open but you cannot log in or place any wagers. Time-outs are activated instantly and cannot be reversed before the selected period expires.
Keeping track of time while playing is important. okbaje provides optional session time reminders that notify you when you have been logged in and actively playing for a set duration. You can configure the reminder interval in your account settings to receive a pop-up prompt at intervals of 30 minutes, 1 hour, or 2 hours.
In addition to deposit limits, you can set loss limits to cap the total amount you are willing to lose in a given period. Once your net loss for that period reaches the limit you have set, further wagers will be declined until the new period begins. Like deposit limits, loss limit reductions take effect immediately while increases require a 7-day review period.
okbaje's reality check feature displays a summary of your session — total time played, total wagered, and net result — at regular intervals while you are actively playing. This transparent record helps you maintain a clear and honest picture of your gambling activity and make informed decisions about whether to continue playing or take a break.
At okbaje, responsible gaming is not a checkbox — it is a core operational principle that shapes how we design the platform, train our support staff, and communicate with players. We firmly believe that gambling should be enjoyed as one form of entertainment among many, with defined boundaries and a clear understanding of the risks involved.
Every player who registers with okbaje agrees, under our Terms & Conditions, that they are aged 18 or over, that they are gambling voluntarily with money they can afford to lose, and that they are not doing so under external pressure or to recover financial losses. These commitments are not formalities — they are the foundation of a sustainable, enjoyable gambling experience.
Our Pledge: okbaje will never target players who have self-excluded, set limits, or requested a cool-off period with bonus offers, re-engagement marketing, or any promotional material designed to encourage them to return to or increase their play. Our responsible gaming tools exist to be used, and we respect every player who uses them.
Problem gambling — sometimes referred to as gambling disorder — is a recognised behavioural condition in which a person's gambling activity becomes compulsive and harmful. It can affect people of all backgrounds and income levels, and it is not a sign of moral weakness or poor character. Like other behavioural health concerns, it exists on a spectrum: some players may experience mild loss-of-control episodes, while others may develop a serious dependency that affects their finances, relationships, and mental health.
okbaje takes a proactive approach to identifying potential indicators of problem gambling on the platform. Our team monitors account activity for patterns that may suggest a player is experiencing difficulty, including sharp increases in deposit frequency or amounts, extended uninterrupted play sessions, repeated attempts to reverse withdrawal requests, and contact with support expressing distress about losses.
Where our team identifies such patterns, we may proactively reach out to the player with information about our responsible gaming tools, or in serious cases, we may apply protective measures on the account. This is done out of care for the player's wellbeing, not to restrict their enjoyment of the platform.
The following signs may indicate that your gambling habits are moving beyond healthy entertainment. If you recognise any of these patterns in yourself, we strongly encourage you to use okbaje's responsible gaming tools or to seek external support:
If you are in distress because of gambling or if gambling is causing serious harm to you or your family, please contact okbaje support immediately via live chat. Our team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6) and can apply protective measures on your account right away. You do not need to wait — help is available now.
All responsible gaming tools on okbaje are self-service and can be activated directly from your account settings at any time, without needing to contact support. To access the responsible gaming controls, log in to your okbaje account, navigate to the "Account Settings" section, and select "Responsible Gaming". From there you will find dedicated controls for deposit limits, loss limits, session time reminders, time-out, and self-exclusion.
Select "Deposit Limits" from the responsible gaming panel, choose the limit period (daily, weekly, or monthly), enter your chosen limit amount in Bangladeshi Taka (৳), and confirm. The limit takes effect immediately. You can reduce your limit at any time with immediate effect. To increase your limit, you must submit the increase request and wait a mandatory 7-day cooling-off period before the higher limit becomes active. This delay is intentional and is designed to protect you from impulsive decisions made during a losing session.
Select "Loss Limits" from the responsible gaming panel and follow the same process as for deposit limits. Your net loss is calculated as total amount wagered minus total winnings returned to your account within the selected period. When your net loss reaches the limit, wager placement will be paused until the period resets.
Select "Time-Out" from the responsible gaming panel and choose the duration — 24 hours, 7 days, or 30 days. Confirm your choice and the time-out is immediately applied. You will be logged out of your account and will be unable to log in again until the time-out period has fully elapsed. Time-outs cannot be reversed or shortened once activated.
Self-exclusion is our most serious responsible gaming tool and is intended for players who feel that they need a significant or permanent break from gambling. Select "Self-Exclusion" from the responsible gaming panel, choose your exclusion period (6 months, 12 months, 24 months, or permanent/indefinite), read and confirm the terms of the exclusion, and submit. Your account will be suspended immediately. During the exclusion period, any balance remaining in your account will be made available for withdrawal but no further deposits or wagers will be accepted. If you select a permanent self-exclusion, your account will be closed and will not be reopened under any circumstances.
Support via Live Chat: If you are unable to access your account settings or if you prefer to have our support team apply responsible gaming measures on your behalf, please contact us via live chat. Our agents are fully trained in responsible gaming procedures and will action your request with care and without judgement.
okbaje is strictly a platform for adults aged 18 and above. We verify the age and identity of every player during the KYC process before processing any withdrawal. We do not allow play by persons under the legal gambling age under any circumstances.
If you share a household with minors, we strongly recommend taking the following precautions to prevent underage access to gambling platforms:
If you suspect that a minor has accessed your okbaje account or created an account of their own, please contact our support team immediately. We will investigate and take appropriate action, including account closure and data deletion in line with our Privacy Policy.
okbaje encourages any player who feels that gambling has become a problem to reach out to independent support organisations in addition to our own in-platform tools. While Bangladesh-specific dedicated problem gambling helplines are still developing, international organisations offer confidential online support and guidance:
You can also speak with a trusted family member, friend, doctor, or mental health professional if you are concerned about your gambling. Seeking help early is always the right decision.
Remember: Using responsible gaming tools at okbaje is completely confidential. Activating a deposit limit, time-out, or self-exclusion will not affect your ability to withdraw any balance held in your account. Your account data is handled in line with our Privacy Policy at all times.
Suspend your account for 6 months to permanently. Immediate effect, no reversal.
Set daily, weekly, or monthly caps on how much you can deposit in ৳.
Pause your account for 24 hours, 7 days, or 30 days. Instant and irreversible.
Cap your net losses per day, week, or month to keep spending in check.
Our responsible gaming team is available around the clock on Bangladesh Standard Time (UTC+6).
Email: [email protected]
Live chat is available on-site 24/7 — no appointment needed.
Honest Self-Reflection
The following questions are designed to help you reflect honestly on your gambling habits. There are no right or wrong answers — this is purely a personal exercise. If you answer "yes" to three or more of these questions, we encourage you to review your limits or speak with our support team.
Have you ever spent more money gambling than you intended to in a single session?
Have you ever borrowed money or sold personal items in order to fund gambling activity?
Have you gambled to escape stress, loneliness, boredom, or difficult emotions?
Have you felt irritable or anxious when you were unable to access gambling for a period?
Have you tried to cut back on your gambling but found it difficult or impossible to do so?
Has gambling ever caused significant tension, arguments, or concerns within your family or personal relationships?
Have you ever chased losses — that is, continued gambling specifically to try to recover money you had already lost?
If you answered "yes" to three or more: Please consider using okbaje's responsible gaming tools — deposit limits, time-out, or self-exclusion — or speak directly with our support team via live chat. You can also contact independent support organisations listed in our main content above. Remember: seeking help is a sign of strength, not weakness.
Explore okbaje Safely
You've reviewed our responsible gaming commitments. When you're ready to play, okbaje offers cricket betting, live casino tables, and hundreds of slots — all in Bangladeshi Taka, all with your safety tools in place.
18+ only. Please gamble responsibly. Financial risk is involved. If gambling is becoming a problem, use the tools on this page or contact our support team.